• Click here for the FAQ about the MSI LMS System.
  • Click here for the Senior Reporting Manager Guide.
  • Click here for the Senior Reporting Manager Training Video.
  • Click here for the Learner Guide.
  • Click here for the Learner Training Video.
  • Click here for the MSI LIVE Group Sign-in Sheet (Zoom Classes Only). They can only be submitted through Survey Monkey. We can no longer accept scanned and emailed sign-in sheets because we are utilizing new computer programs to improve recording training history in the LMS. If you email a MSI LIVE group sign-in sheet it will be returned, and you will need to submit it through Survey Monkey.
  • Click here for MSI NOW Group Sign-in Sheets (On-demand Classes in the MSI LMS). Your agency is responsible for recording the learning in the MSI LMS. Please follow the step-by-step instructions to record each class. If you email an MSI NOW group sign-in sheet it will be returned, and you will provided the instructions to complete.

MSI or MSI Training Questions?
Call:
MSI Helpline 866-661-5120
Email: MSI@jamontgomery.com

LMS Questions?

Call: BIS Customer Support 866-416-1660

Email: help@bistrainer.com

BIS Customer Support can help answer most of your questions on system functionality and assist you further with:

  • Logging-in/System Access Codes
  • Merging Accounts
  • Move Users to an Existing Location
  • Additional System Functionality Questions